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30-day return policy
At BodyGuardz, we strive to deliver the highest quality in device protection.
If for any reason you feel our standards of quality were not met, you are welcome to return the product for a full refund within 30 days of purchase.
What qualifies as a return?
+ Any non-replacement products purchased on BodyGuardz.com can be returned for a refund within 30 days of purchase.
+ If you made a purchase though one of our authorized retailers such as AT&T, or Amazon, you will need to contact them and follow their specific return policy.
Does BodyGuardz pay for the return's shipping?
+ If you added the $0.98 Free and Easy Returns protection tu your original purchase at checkout, returning your package is on us! Just submit your return through our returns center, and we’ll email you a pre-paid label. If you didn’t choose this option, no worries—you can still return your item as usual and purchase a label with discounted shipping rates, saving you both time and money.
+ If you didn’t choose that option, no worries—you can still return your item by and purchasing a label with discounted shipping rates, saving you both time and money.
+ *Free and Easy Returns Protection is not refundable.
How to submit a return request:
+ complete the return form found in our Returns Center portal before mailing back your items.
+ To order your replacement, you will need your email address and original order number. The order number can be found in your original order confirmation email.
Who is Re:do?
We’ve partnered with Re:do to make returns hassle-free. For only $0.98, you get Free and Easy Returns with free shipping, printable labels, pick-up options, and help finding drop-off spots. If you didn’t add the $0.98 protection, no worries—you can still use the return portal for an easy, and convenient experience.